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About

At XPM, we specialize in building next-generation Collection CRM solutions designed by experts who understand the business from the inside out. Founded by industry veterans with deep roots in the collection and banking sector, our team brings years of hands-on experience in optimizing debt recovery, agent productivity, and customer engagement across all stages of the collection lifecycle. Unlike generic CRM platforms, XPM is built with precision for the collection business — by professionals who have lived it.

We don’t just offer software — we deliver a system that speaks your language, solves real challenges, and scales with your strategy. Let’s redefine what a Collection CRM should be.

 

Service

Fast-Track Implementation

Get your collection operations transformed in record time. Our proven methodology includes system setup, data migration, workflow configuration, team training, and go-live support. Includes 30-day post-launch optimization.

GPS Field Collection Integration

Deploy our professional mobile app for field agents with real-time GPS tracking. We handle complete setup including route optimization, visit verification, offline capability configuration, and safety features. Integrate field and office operations seamlessly while improving field productivity by 25-40%.

Zero-Code Customization & Workflow Design

Configure your entire collection strategy without writing a single line of code. Our experts help design automated workflows, custom rules, agent routing, and campaign management tailored to your business. Includes compliance rule setup, status management, and performance optimization. Make changes instantly as your business evolves.

Enterprise Training & Change Management

Ensure rapid adoption with comprehensive training programs for agents, supervisors, and administrators. Our industry experts provide role-based training, best practices coaching, and ongoing knowledge transfer. Reduce agent onboarding time by 60% and minimize resistance to change.

Further Information

Enterprise-grade collection management system for just fractions of the cost by competitors. Built by collection industry experts, delivering the same powerful features at a fraction of the cost. Includes office platform + GPS mobile tracking.

Zero-code customization lets you modify workflows instantly through the UI. Unlike competitors charging thousands for simple changes, CollectionCRM gives you complete control. 3-6 month payback period with 300-500% ROI within 12 months.

Start as small team and grow seamlessly. Transparent per-user pricing that decreases as you scale. No surprise infrastructure costs or licensing traps. Save $3.7M-$10.1M over 3 years compared to traditional systems.

Get everything expensive systems offer: millions loan capacity, real-time analytics, GPS field tracking, and 99.9% uptime. Our 3-year total cost ($96K-$420K) is less than competitors' setup fees alone. 

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